Professional Custom Jewelry Service Terms & Service Template
1. Service Introduction
We provide exclusive, one-on-one high-end custom jewelry services for private clients, wedding parties, gift-giving, and commemorative occasions. We support full-private original design, picture-based customization, jewelry redesign & restoration, vintage jewelry remodeling, personalized engraving, and exclusive bespoke creation. All custom pieces are handcrafted, one-of-a-kind, and made to match your personal preference, budget, and wearing scenario, with no mass-produced duplicates. We cover engagement rings, wedding bands, necklaces, pendants, earrings, bracelets, bangles, anniversary jewelry, and high-end colored gemstone pieces.
2. Standard Custom Jewelry Process
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Initial Consultation & Demand Confirmation: Clients share preferred style, budget range, wearing purpose, metal & gemstone preferences, reference pictures, and special personalized requests. Our professional designer will communicate all details in full.
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Custom Proposal & Quotation: We provide a detailed, itemized quote including precious metal, main gemstone, accent stones, design fee, handmade craftsmanship fee, setting fee, and finishing cost. All pricing is transparent with no hidden fees.
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Design Sketch & 3D Rendering: Our team creates hand-drawn sketches or professional 3D design drawings for client approval. No production will start until the client confirms all design details, dimensions, and craftsmanship.
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Handmade Craftsmanship & Production: Formal production starts after full design confirmation, including wax molding, metal casting, stone setting, polishing, detailing, and full quality inspection.
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Final Inspection & Completion: We provide clear real-life photos and videos of the finished piece for client verification. Adjustments will be made per minor reasonable requests if needed.
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Delivery & After-Sales Service: Full balance settled before delivery; packaged and shipped securely. All custom pieces include dedicated after-sales protection and lifelong maintenance support.
3. Optional Materials & Craftsmanship
Precious Metals
18K White Gold / 18K Yellow Gold / 18K Rose Gold, Platinum PT950, Solid S925 Sterling Silver, Vintage Antique Gold Finish
Gemstone & Diamond Selection
Natural Diamonds, Lab-Grown Diamonds, Sapphires, Rubies, Emeralds, Pearls, Semi-Precious Colored Gemstones, Custom Accent Stones
Craftsmanship Options
Prong Setting (4-Prong / 6-Prong), Bezel Setting, Pave Setting, Micro-Pave, Brushed Finish, High Polished Finish, Matte Finish, Personalized Engraving (Letters, Dates, Symbols, Fingerprints)
